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rdering from Longlight
Candles, LLC is fun and easy! Whether you are looking to
find a gift for a friend, need that perfect candle accent
for your home decor, interested in conducting a Longlight
Candle Home Party, or a Wholesale Merchant looking to expand
your product line, the Longlight Candle Systems are the
ideal selection.
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Telephone Orders -
All Customers
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Simply dial 1-866-583-3400 and we will guide you through
the order process. Have ready your billing and shipping
address and credit card number. |
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Online Web
Ordering - All Customers (except Home Party and Wholesale
Merchants) |
To place orders through the Longlight Candle website
simply go to the Candle Systems or Refill page, select the
desired product(s) and then click on “add to cart”. You may
update or remove an item from your cart at anytime prior to
checkout. Select “continue shopping” from the cart
navigation to continue to browse or “checkout now” to
proceed to the billing/shipping forms. |
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Upon checkout, you will be required to provide your
billing and shipping address and credit card information via
our secure order form. You will receive a thank you page,
transaction number and e-mail summary of your order. Please
be sure to keep a copy of your order confirmation and
transaction number. |
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Longlight
Candle Home Party Orders |
Longlight Candles, LLC offers special pricing and
product displays for anyone interested in conducting a
Longlight Candle Home Party. To obtain details please call
1-866-583-3400.
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Wholesale
Ordering and Purchase Orders |
Longlight Candles, LLC offers special wholesale pricing
to registered resellers. To view our discounted prices and
product offering, call 1-866-583-3400 to obtain a username
and password for login. |
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Once authorized, you may place an order through the
Longlight Candle website. Select “Wholesale Login” from the
site navigation and enter your username and password to
enter the product section with discounted price option.
Select the desired product(s) and then click on “add to
cart”. You may update or remove an item from your cart at
anytime prior to checkout. Select “continue shopping” from
the cart navigation to continue to browse or “checkout now”
to proceed to the billing/shipping forms. |
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Authorized resellers have the option of paying for the
order at time of purchase by credit card or entering a
Purchase Order Number for invoicing. You will receive a
thank you page, transaction number and e-mail summary of
your order. Please be sure to keep a copy of your order
confirmation and transaction number. |
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Security Policy |
Longlight Candles,
LLC takes all reasonable steps to protect our customers'
personal information against loss or misuse. We maintain
credit card and other account payment information in
encryption form on secure servers. We do not provide any
personal information to anyone outside of Longlight Candles,
LLC.
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Return Policy |
Longlight Candles, LLC
has 3-day return policy that we feel is ample time for
personal inspection of the purchased item. We want you to be
fully satisfied with your purchase and will be happy to
take any item back provided it is returned in the same
condition as it was when shipped to you. If you choose to
return an item, please contact us by the end of the 3rd day
from when you received the item to obtain a
Return Authorization Number. Providing contact is made
within the 3-day return period, you are entitled to a full
refund (less shipping and handling charges), or exchange the
item for another item of your choice. If you choose to
exchange for an item of lesser value, we will refund the
difference. If you choose to exchange for an item of greater
value, you are responsible for payment of the difference in
price. Please Note - All items held by the customer
for a period greater than 3-days are non-returnable.
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Copyright (C) 2005-2020 Longlight Candles, LLC
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